Qvillas, located at Kaya Gob. N. Debrot 66 unit 12, Kralendijk, Caribbean Netherlands, is responsible for the processing of personal data as described in this privacy statement.

Contact details:
https://www. qvillas.com
Kaya Gob. N. Debrot 66 unit 12
Caribbean Netherlands
Tel.: +599 – 7170881

Femke Schut is the Data Protection Officer of Qvillas. She can be reached via femke@qvillas.com.

Personal data that we process
Qvillas processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • E-mail address
  • IP-address
  • Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website
  • Internet browser and device type
  • Bankaccount number

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors younger than 16 years of age unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without consent, please contact us via femke@qvillas.com. We will then delete this information.

For what purposes and on what basis we process personal data
Qvillas processes your personal data for the following purposes:

  • Het afhandelen van uw betaling
  • To send our newsletter and / or advertising brochure
  • To call call or e-mail if necessary to carry out our services
  • To inform you about changes to our services and products
  • To allow you to create an account
  • To deliver goods and services to you
  • Qvillas analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences
  • Qvillas also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision-making
Qvillas does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions taken by computer programs or systems without involving a person (for example, an employee of Qvillas.

How long we store personal data
Qvillas does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods: contact details via the website are kept for a maximum of 1 year to improve our service and to inform you of new services offered by our company.

Sharing personal data with third parties
Qvillas shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Qvillas remains responsible for these processing operations.

Cookies, or similar techniques, that we use
Qvillas only uses technical, functional, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and to remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Qvillas and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to femke@qvillas.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Please obscure (black out) your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) in this copy. This is to protect your privacy. We respond as quickly as possible, within 2 weeks of your request. Qvillas also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Qvillas takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via femke@qvillas.com.

Hosting provider RM Web Services (RMWS)
RMWS is the hosting provider of the website qvillas.com. RMWS manages multiple servers running the websites of its customers. In all cases RMWS has access to the website files, databases and e-mail of its customers.

A daily backup is made of all WordPress websites. In addition, copies of these websites are made for the execution of updates, tests and development work. Log-files are also maintained per website and per server. The IP addresses are used for authorization, anti-fraud and security.

The information that RMWS shares with third parties is the NAW data for domain registrations and ssl certificates.

Backups are stored for up to 30 days, are encrypted and only accessible to employees of RMWS.

The log files are stored for up to 30 days and are only accessible to employees of RMWS.